Policies

Refunds and Cancellations
See our policies below.

For refunds or order cancellations, CONTACT: 630-572-4798 or bschneider@sageprofessional.com.

Please leave the following information which should match the original information on your order:

full name of purchaser,
date of purchase,
item(s) ordered,
order number,
method of payment, and
email address.

We also need a contact phone number in case of questions.

Refund/Exchange Policy:

We offer a 60 day Money Back Guarantee on the products we offer. Please contact us, as indicated above, within 60 days of purchase date to arrange for a return of products and a refund. Customer assumes all costs of shipping products back to us.

Order Cancellation Policy:

To cancel an order please contact us, as indicated above, as soon as possible after the order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

Questions?

Contact 630-572-4798, or bschneider@sageprofessional.com.

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